Returns & Exchanges

At OnTheList Private Sales 2, we offer a 14-day return window for eligible fashion items to ensure you are completely satisfied with your exclusive purchases. Please note that items marked as Final Sale are not eligible for return or exchange due to the limited nature of our private events.

1

Initiate Your Request

Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the items in their original packaging with all designer tags, dust bags, and authenticity cards still attached.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 48 hours.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing